use, why they are used and how to block their use.
Cookies are small text files that contain data, and are placed on your computer, Smartphone
(or whatever device you choose to access the internet with), by the websites that you visit.
There are a number of different cookie types. They can be categorised by the length of time
they are stored on your device, who manages the cookie and also their purpose.
Session cookies: These are cookies that are automatically deleted when you leave the website
or close your browser. We use them to ensure that your online banking sessions are secure
and also to analyse online customer journeys. They do not store personal information on your
device beyond your current visit. The majority of cookies on our website are Session
Persistent cookies: These are cookies that either stay on your device until you choose to
remove them or until they reach a pre-set expiry date. We use them for analysis purposes.
They enable us to understand whether you have visited our website before. No personally
identifiable information is stored.
First party cookies: These are cookies that are created by and placed on your device by the
owner of the website. This type of cookie is usually essential to the running of the web site.
About half of our cookies fall into this category. Click to view our first party cookies.
Third party cookies: These are cookies that are managed by a third party but are placed on
your device by the owner of the website. This type of cookie is often used to help monitor
activity on the website or to record how visitors to the site got there.
Our Google Analytics and Smart Money People cookies fall into this category. We use
Google Analytics to analyse the effectiveness of our website and the performance of
marketing campaigns – no personally identifiable information is stored.
Smart Money People use a Necessary Cookie and Customisation Cookie which are
required to display our feedback rating. No personally identifiable information is stored.
Click to view our third party cookies.
Necessary cookies: These are cookies that are critical for the website to function. Our online
banking facility relies on these cookies to keep your session secure. These do not collect or
store personally identifiable information.
Performance cookies: We use these cookies to analyse website activity and campaign
performance and therefore help us to understand how we can improve your customer
experience and the effectiveness of our marketing. No personally identifiable information is
Customisation cookies: These cookies typically store preferences that you select. Because
we use an externally embedded webpage (iframe) to display our independent Smart Money
People rating, a Customisation Cookie from SmartMoneyPeople.com is downloaded as a
result. This cookie detects whether a user is logged in to their website. No personally
identifiable information is stored and this cookie is deleted as soon as you close your web
Targeting cookies: These are used to provide you with information and adverts that are more
relevant to you when you visit a website. These can be used to develop a profile of you and
help advertisers to understand your age, location, gender, interests and online behaviours.
These may store personally identifiable information. The Vernon does not use targeting
If you want to block cookies from this site you'll need to change the 'cookie settings' in your
browser. For more information about cookies and how to block them in your specific
browser, visit www.allaboutcookies.org/manage-cookies
Unfortunately, if you block cookies from this website you will not be able to use many of the
services we offer, for example you will not be able to use our Online Services to manage your
We occasionally link to trusted third-party websites and partners who rely on cookies. These
websites apply their own cookie policies. Trusted websites include but are not limited to:
For more information, please email firstname.lastname@example.org or call 0161 429 6262.
Cookies are files that cannot execute code, spread viruses or extract personal information from your
computer. They will sit on your device until they expire or are deleted.
Some cookies are not set by the Vernon website, as they are used to provide services on our behalf.
For example, we work closely with Smart Money People who provide services around customer
feedback and also Google Analytics who offer insight into web visitor behavior. The information
transmitted to these services is not personally identifiable.
This depends on which cookies you disable, but in general the site may not operate properly if
cookies are switched off. If you disable all cookies you will be unable to use online banking.
We never use the information collected by cookies to contact you by post, email or phone.
The cookies we use are completely safe and secure. In fact, many of them are used to provide
important security features such as protecting your personal details and your accounts.
The cookies we use can’t go into your computer, smartphone or any other web-enabled device and
obtain information about you or your family, or read any material kept on your hard drive.
Our cookies can’t be used by anyone else who has access to the computer you’ve used – so they
can’t find out anything about you, other than the fact that you’ve visited our website. If you use a
public computer to sign in to Internet Banking, our cookies won’t compromise the security of your
personal details and accounts in any way.
You can read more about cookies at allaboutcookies.org.