Coronavirus (COVID-19)
If you are concerned about Coronavirus and the impact this may have on your finances, we are here to support you. We are updating our website regularly with information you may need, including any updates on our branch opening times.
Check updates
We are committed to addressing any complaints fairly, effectively and promptly. We have a formal written complaints policy and procedure, a copy of which will be provided to you when you first become a member, and subsequently on request.
The Society is covered by the Financial Ombudsman Service (FOS) and in the unlikely event that a complaint cannot be settled via our own internal complaints handling procedures, it may be eligible to be referred to the FOS for consideration and a decision.
Visit the Financial Ombudsman Service website by clicking here
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