As soon as you think you may have a problem with your monthly mortgage repayment; whether you can’t pay anything, can’t pay all of your monthly payment or can’t pay it on time, please get in touch with us straight away. The earlier you start talking to us the more likely it is that a solution can be found. The same applies if we try and get in touch with you – please don’t ignore us, pick up the phone or make an appointment to see us. We want to help you to stay in your home.

You can contact our mortgage team on 0161 429 4301.

For more information, please download the helpful 'Can't pay your mortgage?' guide developed by the Building Societies Association in partnership with Money Advice Trust.