This webpage is designed to update our Intermediaries on any key service updates and was last updated on the 2nd June 2021. Currently there are no service delays.

We're pleased to confirm we are very much open for business and look forward to handling all your enquiries.

We have a full range of competitively priced products and you can be assured of a first class, very personal and individually bespoke, underwriting service.

You can also depend upon us for quick responses either "yes" or "no" to all enquiries. We are keen to discuss your cases.

Our current average key service timelines are:

  • Phone and e-mail enquiries all responded to within max. 24 hours.     
  • DIPs accepted/declined within max. 2 working days.

Please contact us on 0161 429 4327 or email us at intermediaries@thevernon.co.uk

Please note our Product Guide, contained within the Intermediary section on our website, is always up to date and you could save time by reviewing this before making contact.

Vernon Building Society
19 St Petersgate
Stockport
SK1 1HF

Tel: 0161 429 6262
Email: info@thevernon.co.uk

Telephone calls are recorded and may be monitored for regulatory and training purposes to help maintain service quality.

*The 'AER' stands for Annual Equivalent Rate and illustrates what the interest rate would be if interest was paid and compounded once each year.

YOUR HOME MAY BE REPOSSESSED IF YOU DO NOT KEEP UP REPAYMENTS ON YOUR MORTGAGE

Vernon Building Society is authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and Prudential Regulation Authority (registration number 195475).  You can check this on the Financial Services Register. We are also a participant of the Financial Services Compensation Scheme (FSCS). Details of the scheme can be obtained from www.fscs.org.uk

Telephone calls are recorded and may be monitored for regulatory and training purposes to help maintain service quality.

For independent information about financial products and services visit  www.moneyadviceservice.org.uk