This webpage is designed to update our Intermediaries on key service updates and was last updated on the 4th January 2021.
We're pleased to confirm that following a very busy few months our service levels are very much back to normal.
Our Intermediary Sales Team are keen to discuss your enquiries and have a new set of products to match many needs.
You can depend upon us for quick responses to all enquiries and our usual personal and individual approach in discussing your cases.
Our current average key service timelines are:
- Phone and e-mail enquiries responded to within 24 hours.
- DIPs accepted/declined within 2 working days.
You can contact us on 0161 429 4327 or email us at firstname.lastname@example.org
Please note our Product Guide, contained within the Intermediary section on our website, is always up to date and you could save time by reviewing this before making contact.