Vernon Building Society has been shortlisted as a finalist for the ‘Regional Lending Provider of the Year’ Award by independent financial comparison site, Moneyfacts.
The news follows our Annual Review, which highlighted a 5% growth in total assets over the year to 31st December 2014, paired with no repossessions and a 94% customer survey satisfaction result.
“Mutuality underpins our culture, and that means looking after relationships, caring for customers and our people, and delivering good products honestly sold” said Mike Hanson, our Chief Executive.
We recently increased our interview capacity to help deal with the demand for our products. “In an industry where automation and distance is quickly becoming the norm, we believe a more personal approach is often required to properly understand and deal with customers' needs.” said Ian Keeling, our Head of Sales & Marketing. “The Society differentiates itself from large mainstream lenders by being responsive to these needs, for example by
providing mortgage advisers in all of our branches and innovative products such as our widely praised Family Assist mortgage.”
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