The personal service provided was very refreshing - being a name and not just a number on a PC screen.
I have had a good number of building society contacts over the years. The Vernon has by far been the best.
A refreshing change to deal with personal service and face to face dealings.
We have passed on details of the Vernon to friends.
Excellent, friendly and helpful service.
I could find no fault with the service, everyone has been kind and helpful.
The Vernon has a quality of service long lost in most banking organisations.
Excellent patient service. I would have no hesitation in recommending the Society to my friends - in fact I already have!
The Vernon gave us a simple explanation of the house buying process which we really appreciated as nervous first time buyers.
A really good service - helpful, friendly and efficient with a good product.
A refreshingly good service.
I have found the service to be excellent.
We really valued not being directed to a call centre and found the Vernon to be professional and generous with their time.
Great service. Friendly, professional and very good interest rates and deals.
I would like to say a big thank you to the Vernon for the prompt and efficient way our application was dealt with.
I have been extremely impressed with the service of the Vernon and wouldn't hesitate to recommend.
Just a simple thank you for your professionalism.
Our experience with the Vernon Building Society has been a revelation.
Far superior to the more well known institutions
I would recommend Vernon Building Society to anyone seeking a mortgage.
Every member of staff went above and beyond the call of duty and made me realise why I'm with the Vernon and not a bank!
I would happily recommend the Vernon. I believe they really care about serving their customers.
I feel you are providing a personal service which is brilliant.
An exceptional service. You are to be commended. Communication with us was superb and all were very helpful.
A very friendly, helpful, local process.
It is so refreshing to find a lender that just talks sense.
A pleasure to come into your Head Office. There is an air of quiet, friendly efficiency with no hurry or fuss.
Thanks to the Vernon I'm now settled in my new home.
Thank you - one of the few companies with good old-fashioned service!
I have been very impressed with the Vernon and would definitely use them again and recommend them to friends.
We would recommend the Vernon to anyone. Extremely professional, helpful and knowledgeable - outstandingly so!