We really valued not being directed to a call centre and found the Vernon to be professional and generous with their time.
Far superior to the more well known institutions
Every member of staff went above and beyond the call of duty and made me realise why I'm with the Vernon and not a bank!
The Vernon gave us a simple explanation of the house buying process which we really appreciated as nervous first time buyers.
We have passed on details of the Vernon to friends.
I have been extremely impressed with the service of the Vernon and wouldn't hesitate to recommend.
We would recommend the Vernon to anyone. Extremely professional, helpful and knowledgeable - outstandingly so!
Our experience with the Vernon Building Society has been a revelation.
I have found the service to be excellent.
The personal service provided was very refreshing - being a name and not just a number on a PC screen.
It is so refreshing to find a lender that just talks sense.
A very friendly, helpful, local process.
Just a simple thank you for your professionalism.
I would happily recommend the Vernon. I believe they really care about serving their customers.
I would recommend Vernon Building Society to anyone seeking a mortgage.
A really good service - helpful, friendly and efficient with a good product.
The Vernon has a quality of service long lost in most banking organisations.
Excellent, friendly and helpful service.
Excellent patient service. I would have no hesitation in recommending the Society to my friends - in fact I already have!
Thanks to the Vernon I'm now settled in my new home.
I could find no fault with the service, everyone has been kind and helpful.
I have been very impressed with the Vernon and would definitely use them again and recommend them to friends.
Thank you - one of the few companies with good old-fashioned service!
I have had a good number of building society contacts over the years. The Vernon has by far been the best.
A refreshing change to deal with personal service and face to face dealings.
An exceptional service. You are to be commended. Communication with us was superb and all were very helpful.
I feel you are providing a personal service which is brilliant.
I would like to say a big thank you to the Vernon for the prompt and efficient way our application was dealt with.
A pleasure to come into your Head Office. There is an air of quiet, friendly efficiency with no hurry or fuss.
Great service. Friendly, professional and very good interest rates and deals.
A refreshingly good service.