Bespoke Mortgages Across England & Wales

The preferred choice for a personalised underwriting experience.

11/06/2024

Service Notice

Due to demand, we have updated our service levels to reflect the maximum timelines we are currently operating within. We appreciate the importance of time scales and communication with you and your clients. Support is available via the Intermediary Service Desk for your existing or new business queries.

Decision In Principle

Receive a decision in principle by filling out our simple online form.

Get your DIP

How can we help?

Call us now on 0161 429 4327 or send us a Quick Online Enquiry.

Our team is here to help, weekdays 08:45 to 17:00.

Use our key documents and guides tool to find what you need.

Key docs & guides

Key Documents

Accountants Certificate

Broker Online Portal User Guide

Buy to Let Declaration Form

Buy to Let Mortgage Application Form

Buy to Let Portfolio Form

Buy To Let Property Costs and Fees form

Change of Property Form

Costs & Fees

Direct Debit Mandate and Declaration Form

Illustration Request Form

Intermediary Data Protection

Lending into Retirement

Personal Income & Expenditure Assets & Liabilities Form

Retention ESIS Request Form

Retention Letter of Authority

Self-Build Additional Questions

Valuation Fee Scale

THIS PAGE IS FOR USE BY AUTHORISED INTERMEDIARIES ONLY

It's easy doing business with us

Question

Register

If you haven’t registered with us already, please register online before submitting business with us. Once registered with us, you can register to our broker online services.

REGISTER
Guide

Decision in Principle

Obtain a DIP before submitting an application. Attach an affordability calculator to your submission and we'll give you an initial decision based on the information provided.

DECISION IN PRINCIPLE
Mortgage

Submit a Full Application

Once your registration has been confirmed, you'll be able to submit an application via our online broker portal. All documents required for the application are uploaded at this time.

SUBMIT APPLICATION
What you can expect from us...

Current Timescales:

Icon for Enquiries
Enquiries

1 business day

Icon for Decision in Principle
Decision in Principle

2 business days

Icon for Application Processing
Application Processing

3 business days

Icon for Initial Underwrite & Valuation
Initial Underwrite & Valuation

17 business days

Icon for Final Underwrite
Final Underwrite

3 business days

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Mortgage Offered

2 business days

Why choose us?

Human underwriting

  • We understand the person behind the application and treat every case on its own merits.

We answer the phones

  • Our Intermediary Team answer the phone and provide a personal service from start to finish.

We're highly rated!

Help Centre

Frequently Asked Questions

We make the process simple and easy. Visit our FAQs and let us answer your questions.

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Get to know us

We're here to help

We answer the phones and provide a personal service.

MEET THE TEAM